Technical Support
24/7 Maintenance Service
24/7 product & service support available.
Apex Machinery supplies products which are of international standards. You simply choose the service package that your industry requires, whether it is comprehensive cover or an annual maintenance, and we take care of the rest.
Apex Machinery operates a nationwide team of product support engineers, who can be efficiently dispatched anywhere in the countries we operate in, to take care of the urgent customer needs.
Additional Services
In the event of a failure, our technicians can fault find mechanical and electrical problems which can be rectified on site or within our extensive workshop facilities.
For extra peace of mind, Apex Machinery operates manned 24/7 emergency call-out facility. If in need of an immediate response, a service engineer can be contacted and dispatched direct to site. Our service vans are well stocked with a wide range of spare parts for immediate assistance.
Maintenance Contract
Apex Machinery service agreements are tailored to suit the client’s individual requirements.
Safe hands
The large number of machines deployed in the market pushes us to constantly increase our maintenance potential. In order to optimally cover this potential, it is necessary to develop custom-made maintenance services, which makes it possible for us to meet nearly every one of our customer requirements.
Warranty & After Sales Service
Delivering professional assistance and support, whenever and wherever needed, is a major part of our commitment in providing an unrivalled level of product support coverage. The fully equipped team of trained Engineers and Technicians are highly experienced in providing on site repairs and servicing.
Additional Services
Installation & Commissioning
Our project team will work closely with you, from start to finish, ensuring your machinery is installed and commissioned safely and successfully, on time and with minimal disruption to your business operation.
They work in accordance with factory-issued commissioning procedures and written method statements and provide full commissioning certification for warranty validation.
Repair & Overhauling
Make your machine like a new
The inspection / diagnosis and check lists specifically recommended by manufacturer, which are worked on during every maintenance employment, covers the scope of work absolutely necessary for the most optimal maintenance of your machine.
Warranty
Keeps your machinery life long
Apex Machinery offers product warranty under its standard product maintenance services / manufacturer′s terms and conditions while a product is being actively marketed, and for a specified period of time after a product has reached end of availability. Please refer to Apex Machinery Warranty Statements or to the sales conditions for more details, as it may vary for different machinery.
Pre Sales Services
24/7 product & service support available.
We support our products with unrivalled expertise that includes a comprehensive level of pre sales support. With a selective team of dedicated professionals, we look to offer new, inventive and pioneering services that meet the standards and requirements set by ourselves and our loyal customers.
Product Support Training
24/7 product & service support available.
Constant development of Apex Machinery employees has been a key area of our business strategy, which has enabled us to grow so significantly over the past years. It has given our staff the ability to truly and comprehensively address our client′s needs. .